Writer
E-commerce Solutions Architect
A Shopify store faced payment failures and checkout disruptions due to payment gateway API and webhook integration issues, resulting in failed transactions and lost revenue.
Customers attempting to complete purchases on a Shopify store frequently encountered failed payments due to issues with the payment gateway integration. API communication errors, failed webhook confirmations, and payment processing inconsistencies prevented successful transactions, resulting in abandoned checkouts, lost sales, and unreliable order processing.
This case study is part of our Backend Engineering & API Integration service offering.
Extend Shopify's backend capabilities with custom engineering, API integrations, and business logic development. We build reliable backend solutions, resolve complex technical issues, and connect Shopify with external systems to support seamless commerce operations.
Optimized regional payment routing and enabled 3D Secure authentication, reducing payment failures across Asian markets.
Integrated a local payment gateway, optimized regional payment routing, enabled 3D Secure authentication, and implemented smart retry logic to improve payment authorization rates.
Client
Edward Copenhagen shop
